Returns & Exchanges

At Chérie Lou, we want you to be completely in love with your purchase. If your new fashion piece isn't quite right, we offer easy returns and exchanges within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Carefully pack your items in their original packaging, ensuring all tags are attached and the garments are in unworn condition.

3

Attach the Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated courier and keep your tracking number handy; we will process your refund within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing